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Make knowledge management conversational
Most users find knowledge base tools confusing and difficult to navigate. Build an intuitive self-service portal with Lyro - the leading AI agent available.
Tidio’s Lyro AI understands context, offering customers detailed answers that are tailored to their needs.
Lyro AI relies exclusively on your support content to generate responses, minimizing the risk of inaccurate or misleading answers.
Lyro AI is easy to set up. Simply add your internal knowledge base links to its data sources and the AI will draw from them to formulate its answers.
If you’re on the Plus or Premium plans, our team will set up the AI agent for you.
Traditional knowledge management tools work only on your website.
But Lyro AI supports your users on all your communication channels. The AI agent responds to every request, 24/7.
Lyro is a conversational AI that talks to your customers and answers their questions using only your support content.
Keeping a customer knowledge base up-to-date takes time.
With Lyro, you can refresh its database in minutes. Add new links or use the FAQ creation tool, and Lyro instantly incorporates the updates in its customer responses.
Translating support content for a knowledge base platform is tedious and expensive.
Lyro AI understands dozens of languages and automatically translates your content to answer international customers.
