TIDIO VS. MANYCHAT

Sell more with automation and AI

Manychat helps you build basic chatbots. With Tidio, you can create fully automated shopping journeys and reach 70% support automation.

Use Tidio on all your customer service channels - Live chat, Email, Instagram, WhatsApp and Messenger.

Trusted by 300,000+ businesses:

Compare Tidio with Manychat, feature by feature

Conversational AI
Advanced sales automation
Help desk and ticketing
Powerful Shopify integration
Multichannel
Free Plan

Why you should choose Tidio instead of Manychat

Omnichannel Capabilities

Designed for an omnichannel approach, integrating various communication platforms effortlessly.

Designed for an omnichannel approach, integrating various communication platforms effortlessly.

Integration with CRMs

Offers robust integration with major CRMs like HubSpot, Salesforce, and MailChimp.

Limited integration with some popular CRM systems, requiring manual data entry.

E-commerce Integration

Seamless integration with e-commerce platforms like Shopify and WooCommerce.

Less focus on deep e-commerce integrations, potentially limiting for online stores.

Pricing

Competitive pricing with the best price-quality ratio in the market.

Higher pricing for advanced features, which can be costly for larger user bases.

Global and Multilingual 
Support

Easy to translate and manage multiple languages within the AI Agent.

Multilingual support requires manual translation, making it cumbersome for global businesses.

Reviews

1507 reviews: 4.7 satisfaction

145 reviews: 4.6 satisfaction

“The number one thing that has grown our business is offering that customer service experience the rest of the market has not been able to do.”

Daniel Reid

Co-founder and CEO @ Suitor

“We needed the most sustainable and efficient way to manage
 the traffic and improve customer satisfaction. So we 
implemented Tidio Flows Technology.”

Görkem Öğüt

CEO and Founding Partner of Endeksa

“My main goal was to find an easy-to-teach app that covered all the tasks needed for our customer service. Tidio, from the beginning, was the perfect one.

Right now, more than a third of our ecommerce revenue is made thanks to Tidio.”

Gabriele Scarcella

Ecommerce Manager @ Procosmet Italy

Start selling more now with customer service automation and AI